People use as many devices to store their data. Nowadays, we are using different mobile devices and personal computers to store our personal information. Sometimes, your mobile device may face data overload; in this case, you want to transfer your data into PC/Mac. Most of the Android users have been facing the issue of file transfer when they want to transfer their data on Mac.
As we know, in today’s world, one of the smartest ways of storing data is to move each data from your mobile device to a PC or Mac. In fact, the digital era also informs you to take a backup of your data. Many Android users have installed Android File Transfer App, but they have also observed that they could not potentially use this software in order to transfer data from Android mobile to Mac.
Many Android users have been arguing that after they install App on Mac, still they receive a pop-up message which says, “Could not connect to the device. Try connecting or restart your device”.
If you are facing the same issue while transferring data on Mac, you are at the right place. We will be illustrating detailed information about how you can transfer data from your Android device, Mac. In this blog, you will learn how to fix android file transfer issue so that you can easily transfer your private data on Mac.
- 0.1 Before we move towards solving the issue, let’s understand what are the reasons for Android Transfer not working on Mac.
- 1 Methods to solve Android File Transfer Not Working Issue.
- 1.1 Solution 1: Make sure your mobile device and Mac is fully supported by Tool
- 1.2 Solution 2: Must check USB cable
- 1.3 Solution 3: Enable USB debugging
- 1.4 Solution 4: Choose the proper USB connection Type
- 1.5 Solution 5: Update Android
- 1.6 Solution 6: Update Mac OS
- 1.7 Solution 7: Restart your Android mobile device & Mac
- 1.8 Solution 8: Uninstall Samsung Kies and Smart Switch
- 1.9 Solution 9: Re-download Android File Transfer on your Mac
- 1.10 Solution 10: Diagnose Mac
- 1.11 Solution 11: Use an Android File Transfer Alternative
- 2 Final words
Before we move towards solving the issue, let’s understand what are the reasons for Android Transfer not working on Mac.
There could be hundreds of reasons that tend to create an android file transfer issue. Some reasons are subtler than you think. Here are some of the possible reasons that can cause the App not working issue.
- You may forget to enable USB debugging on your Android device and this may create conflicts which doesn’t allow you to connect your mobile device successfully.
- You may not have selected the file transfer choice on your Android device.
- Already installed Samsung Kies or Smart Switch on your Mac can create Android File Transfer not working issue on your device.
- Your device is not compatible with the tool
- Your system might have experienced an incomplete OS update, and even crashed OS also creates such error.
- “ss_conn-service” on your Mac could be one of the reasons.
- Some application installed on your Mac could hinder the functioning of toll
- A broken micro USB port on your device may produce android file transfer issue
- A faulty USB cable can create android file transfer not working error
If you find any of the reason relatable, then continue reading the article in which we have mentioned different methods to solve Android File Transfer Not Working issue.
Methods to solve Android File Transfer Not Working Issue.
Solution 1: Make sure your mobile device and Mac is fully supported by Tool
First and foremost, it is mandatory that your Android device supports the software. Additionally, your computer system, in case of Mac, must be OS x 10.7 of higher. Apart from that, your mobile device must have android 3.0 or later versions of the operating system. Therefore, for you, the first step would be to check the operating system of your mobile device and computer. If your OS doesn’t run on earlier mentioned versions, then you need to update your operating system.
Solution 2: Must check USB cable
You need to check your USB cable. Make sure that you are using the same USB cable which came in the box when you bought your android mobile device. Mainly, it is observed that not using the original USB cable also create some problems while transferring files from android device to Mac. Therefore, first, check your USB and if you find any damage, try replacing with another original USB cable.
Solution 3: Enable USB debugging
Follow the steps mentioned below if you have changed your USB cable and the issue still occurs. Now, you need to enable USB debugging.
Step 1: Connect your android mobile to your computer using USB data cable
Step 2: Now, you need to tap on “Setting” on your android device. You can go to setting by swiping down the notification area.
Step3: Switch on USB Debugging and select “Media device (MTP)”
Solution 4: Choose the proper USB connection Type
It is possible that even if you have turned on USB debugging on your phone, your Android device cannot be recognized by Android File Transfer. So, you need to understand that only USB debugging will not help here, you need to choose the appropriate USB connection type. Here you need to select MTP (Media Transfer Protocol) in order to transfer file smoothly.
Solution 5: Update Android
Sometimes, it is an older operating system which may not support transfer. In such case, you need to update your mobile device’s OS. Follow the steps mentioned below to know how you can update your android phone.
Step 1: Go to the setting by swiping down the notification window.
Step 2: Find system update and tap on it if there is any.
Step 3: Restart your Android device and now check if it connects to the Mac.
Solution 6: Update Mac OS
Similarly, you need to update your Mac OS because if you are using an older version, then also it can create Android file transfer error. Follow the mentioned steps below in order to update your Mac OS.
Step 1: Download the most recent version of Mac OS.
Step 2: Install the Mac OS on your computer.
Step 3: Allow the installation.
Solution 7: Restart your Android mobile device & Mac
The simplest way of solving any issue for mobile device and Mac has to be a reboot. It is evident that when the device is rebooted, many issues automatically get fixed. It is a universal way to solve the problems in the first place. Therefore, reboot both your Android device and Mac.
Solution 8: Uninstall Samsung Kies and Smart Switch
There are a few android file transfer tools available, which can cause this issue like Samsung Kies and Smart Switch. If you have earlier installed such android file transfer tool on your Mac system, then you need to uninstall it since it is observed that such tools also create a conflict of data transfer from android device to Mac. Once you uninstall this android file transfer tools, restart your Mac and try to connect it with your Android device by using Android File Transfer App.
If you do not have these kinds of android file transfer tools on your Mac, you can neglect the above information.
Read More: Turn off Find my iPhone
Solution 9: Re-download Android File Transfer on your Mac
You can also download Android File Transfer for Mac again. For this, you need to uninstall the Android File Transfer application from your Mac and then reinstall it. Once you download the software on your Mac, now relaunch it and try to connect with your Android device. Now check if the Android file transfer issue is solved or not.
Solution 10: Diagnose Mac
Follow the steps mentioned below in order to diagnose your Mac!
Step 1: it is essential that you use Mac OS x or later version in order to carry out the process successfully.
Step 2: Restart your Mac.
Step 3: Launch Android File Transfer on your Mac.
Solution 11: Use an Android File Transfer Alternative
Let’s say that you have attempted all above-mentioned solution and still cannot fix the error. In such a case, you need to use an alternative for this. You can consider downloading Mobikin Assistant for Android, which is apparently a good option to transfer data from android device to Mac. You can easily transfer data such as contacts, music, photos, videos, messages, and a lot with simple clicks. It also enables you to take phone backup to Mac, and you can also restore all your phone data with only one click.
We hope that this article will help you fix Android File Transfer not working issue and you can easily connect your Mac with Android device to transfer your data. If you have any queries regarding Android and iOS, make sure you reach out to us. We will provide you the best solutions for it.