Apple

How to troubleshoot “iPhone is disabled. Connect to iTunes” error

connect to itunes error

It would be quite frustrating when you find your iPhone locked out due to a few wrong attempts to enter your device passcode. And, if you are using the iOS device, then you will be in a weaker situation since you must have to wait a few minutes before you’re-attempt to enter your passcode. This error is considered as iPhone is disabled. Connect iTunes.

How to Fix With or Without Connecting to iTunes

This error can also be generated if someone tries to unlock your iPhone or iPad with more than two unsuccessful attempts. In such case, your iPhone will show a pop-up saying “iPhone is disabled. Connect to iTunes”. This situation can be seen as a security routine for iPhone which secures your iPhone from the hacker who could possibly crackdown your passcode by applying different password combination if the system allows unlimited attempts to enter a password.

What if someone did not even try to unlock your iPhone and still you see iPhone is a disabled error? This is also possible if you have a child around you playing with your device. That kid unintentionally would lock down your iPhone. Additionally, it is also possible that the user itself forgets the passcode and end up entering the wrong password that leads to generating iPhone is a disabled error. But, fortunately, we have a few solutions to fix this error.

If you are the one who has ever faced such a situation when your iOS device asks you to connect to iTunes since iPhone is disabled, then you are at the right place. The following article will help you troubleshoot iPhone is disabled. Connect to iTunes error. Before we proceed to the solution, let us understand what does the iPhone is disabled. Connect to iTunes error indicate?

What does “iPhone is disabled. Connect to iTunes” 

Your iPhone does not show this pop-up usually that also suggests; there is a specific reason which leads to generating iPhone is disabled. Connect to iTunes error. It happens due to many unsuccessful attempts to unlock your iPhone. If you think you can unlock the iPhone and use the content stored on that device, then you are completely misleading your way. Unless you are a decent hacker, you will never be able to unlock iPhone if by chance you find an iPhone. If you happen to find an iPhone, before you start entering the passcode, just understand that it is not very difficult to unlock the iPhone in the first place.

You cannot underestimate the seriousness of iPhone is disabled. Connect to iTunes error, because it can create a conflict in which you might lose your data from your device. The reason for showing this error is that someone has attempted as many as six times on the trot. Once you have tried to unlock your iPhone by entering passcode six times, your iOS device will show disabled and will be locked out for 5 minutes. Up next, you will have two more attempts to unlock your iPhone. After the eight unsuccessful passcodes, your iPhone again will lockout for 15 minutes. Similarly, 1 hour for 1o successful attempts, and after that, your iPhone will be disabled.

Here are a few things that we would like to mention which will help you in the future if you happen to buy an iPhone. You are better careful while entering your device passcode in order to avoid the iPhone is disabled. Connect to iTunes error. If you are the person who tends to forget things now and then, we recommend you to write down the password somewhere in a safe place. Basically, the user who uses their device more often would not face this problem. One more thing that you can do is to completely remove the passcode system on your device, but only then when you can keep your iPhone with you every time. By doing this, you do not have to face “iPhone is disabled. Connect to iTunes” error on your iPhone. 

3 ways to fix “iPhone is disabled. Connect to iTunes” error. 

By reading the aforementioned information, you many have understand that after 10 unsuccessful attempts, you will need to apply distinctive methods to fix the error. In such case, you need to restore your device via iTunes, iCloud or Recovery mode. The process would wipe out your iPhone, but you will not have any other option except following mentioned three techniques to solve the error.

  1. If you use iTunes to take a backup of your data, then you can use the iTunes method to solve the issue
  2. You can use iCloud method if you are already signed into iCloud where you should have Find My iPhone enabled.
  3. If you neither use iCloud or iTunes, then you can try recovery mode to fix the issue. 

How to troubleshoot “iPhone is disabled. Connect to iTunes” error via iTunes 

Before we head over to the steps to fix the error, ensure that you have iTunes installed on your Mac or Windows PC. More importantly, it should be updated with its latest version. If you don’t have updated iTunes, then we recommend you to update iTunes and then try to begin the restoring process. If there is no issue with iTunes, then you can start with the following steps.

Step 1: Connect your iPhone to your personal computer Windows/Mac using the USB cable.

Step 2: Launch iTunes on your Mac/Windows. Here, you need to wait for a few minutes until iTunes to sync your device data on your computer.

Step 3: After you take a backup of your device, tap on Restore your device.

Step 4: Tap on Restore from iTunes backup once you reach to the Setup screen during the restoring process

Step 5: Next up, you need to select your device name and select the most relevant backup to restore your iPhone 

How to troubleshoot “iPhone is disabled. Connect to iTunes” error via iCloud 

This process is considered as one of the most complicated methods among the listed methods in this article. You need to have to Find My iPhone enabled on your iCloud account and must have an internet connection in order to solve the error. More importantly, you will also need a personal computer to operate Find my iPhone website which is a very essential part of this method. 

Follow the mentioned steps to troubleshoot “iPhone is disabled. Connect to iTunes” error via iCloud.

Step 1: Launch the browser on your computer/Mac and navigate to icloud.com/find.

Step 2: Here, you need to provide your Apple ID when asked to log in

Step 3: Choose all device from the top.

Step 4: Next up, you need to tap on the device which currently showing the pop-up “iPhone is disabled. Connect to iTunes”

Step 5: Tap erase and confirm itConnect to iTunes

Step 6: You need to provide your Apple ID password to confirm that you are the legitimate owner of the device

Step 7: After your device gets wiped out, you will see a completely new iPhonenew iPhone

Step 8: Now, you can proceed with the setup process where you need to restore the most recent backup via iCloud.

How to troubleshoot “iPhone is disabled. Connect to iTunes” error via Recovery mode. 

If you don’t use iTunes or iCloud in order to sync your data on your computer, then you will have no other option than choosing Recovery mode to fix “iPhone is disabled. Connect to iTunes” error on your iPhone. You can restore your mobile device via recovery mode, but it will completely erase your device including your passcode. Follow the mentioned steps below to fix disabled iPhone error via Recovery mode.

Step 1: Connect your iOS device to your personal computer using a USB cable.

Step 2: Open iTunes on your computer

Step 3: Next, you need to restart your iPhone

Step 4: If you are using iPhone 6S or an earlier version, then you need to hold down the sleep and home button at once until you see the Apple logo appears on your device.  But, do not release the buttons because, during the time, your device will be entering the recovery mode.

Step 5: If you are using iPhone 7 or 7 plus, then you need to press the sleep and volume down simultaneously until you see the Apple logo on your mobile. Similarly, do not release the buttons unless you see your phone entering the recovery mode.

Step 6: If you are using iPhone 8 or 8 plus, then you need to press and release the volume up button, Thereafter, press the volume button followed by holding the side button pressed until your iPhone enters into recovery mode.iPhone 8 or 8 plus

Step 7: As your device enters into recovery mode. iTunes on your computer will ask you to select one of the options from whether you want to update your device or restore it.

Step 8: Now, wait for a few minutes as it would take time to restore your iOS device.restore your iOS device

Step 9: Once the restore process is completed, you will find a completely new iPhone. Now, all you need to do is set up your iPhone and restore the most recent backup from using iTunes or iCloud.

We hope this article will help you troubleshoot “iPhone is Disabled. Connect to iTunes” error. If you have any queries regarding Android and iOS, feel free to reach out to us by mentioning your problem in the comment section below. We will make sure to give you the best and most convenient solution for each technical issue on your device.

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