Does the iPhone keep restarting? Using an iPhone that won’t stop shutting down can cause mayhem on a perfect day. Imagine writing an email, scrolling Instagram, or being in the middle of smashing your previous high score on PUBG, when all of a sudden, your phone wants to do a black out! There are seldom technical issues more frustrating than this.
The sad news is that you don’t need to have an old iPhone 6S or 7 to be facing this issue. Many users have been found complaining about their brand-new Apple phones as well. Therefore, if your recently bought, shiny new iPhone X keeps restarting and crashing unexpectedly just minutes after you bought it, do not fret the situation. You are not alone.
We have got a solution. In this article, we have put together a bunch of methods that ought to work and finally rid you of this annoying iPhone crashing problem. So, without further ado, let us dive into resolving the “my iPhone keeps restarting” issue.
- 1 iPhone Keeps Restarting – How to Fix?
- 1.1 What Causes the Restart?
- 1.1.1 Solution 1 – Delete the Apps Causing this Problem
- 1.1.2 Solution 2 – Turn on/off Cellular Data
- 1.1.3 Solution 3 – Reset the Settings on Your iPhone
- 1.1.4 Solution 4 – Force Reboot the Device
- 1.1.5 Solution 5 – Update Your Phone
- 1.1.6 Solution 6 – Restore the Previous Backup
- 1.1.7 Solution 7 – Check the Phone’s Battery
- 1.1.8 Solution 8 – Contact Apple Support
- 1.1 What Causes the Restart?
iPhone Keeps Restarting – How to Fix?
What Causes the Restart?
To be honest, no one is sure what may be causing an iPhone to respond unusually. Even Apple itself is unclear about the whole crashing/freezing/rebooting situation. It may be due to a faulty application, the flawed backup, or a hardware issue behind the issue. But as mentioned before, no one is sure.
However, to tackle the problem, Apple has introduced a powerful battery management feature called “Battery Health” with its iOS 11.3 version. The feature was developed with an aim to optimize the battery life of an iPhone and also to prevent the unexpected shutdowns. This power management feature is compatible with iPhone 6 and all models above it. As of now, this feature is only available for the phones.
As evident, the feature does not always work, causing the iPhone to malfunction.
So, What to Do If a New iPhone Randomly Restarts?
If you bought the phone recently and are eligible for a replacement without any extra payments or fine, then you should go back to an authorized store or service center first thing after it crashes. Show the respective employee how the phone has been restarting or crashing and ask for a fix. If the problem persists, take a replacement for your phone. The last thing you want is to pay hundreds of dollars for a faulty Apple handset.
For the rest of our crowd with no such luck, continue reading the article to find the best solution to your problem.
Solution 1 – Delete the Apps Causing this Problem
If you figured that it is only after you installed certain app(s) that the issue arose, begin resolving it by deleting those applications. It is a simple process that takes no more than a few seconds. All you have to do is,
- Go to the “Home Screen”
- Navigate to the apps that maybe causing the problem
- Press their icon until it begins to wiggle in almost 3D fashion
- Tap on the “x” that will appear at the top-left
- Complete the deletion by confirming you want to delete the app and its data
- Reboot your phone once the troublesome apps are deleted
- Later sync your iPhone with iTunes
At times the deleted apps may still appear on iTunes. Therefore, it is recommended that before syncing, go to “iTunes” and the “Apps”. Check if any of the deleted apps still show on the list and delete them the very same way you deleted them from the home screen. Just press the “x”.
Read More: How to Block “No Caller ID” Calls in iPhone
Solution 2 – Turn on/off Cellular Data
If you are currently using cellular data to run applications, give this method a try. This might not make sense but the remedy has worked in some cases. So, who knows you may as well get lucky? Plus, the process is effortless and takes like two seconds at max.
- Go to “Settings”
- Tap on “Cellular”
- Toggle “Cellular Data” off
- Wait for a while
- Toggle “Cellular Data” on again
Try using your phone now and see if the problem has resolved.
Do not panic if not. We still have some other tricks and solutions up our sleeves. Let’s get down to another.
Solution 3 – Reset the Settings on Your iPhone
Resetting the iPhone has solved multiple problems in the past, it might also solve the unwanted problem where your iPhone keeps shutting off and restarting. Since the problem may be caused by a glitch in the hardware of your iPhone, a reset should be able to resolve it.
To reset the phone, follow the steps mentioned below:
- Go to “Settings”
- Tap on “General”
- Scroll down and select “Reset”
- Choose “Reset All Settings”
It will bring back your phone to the default set mode. Any setting that may have resulted in incompatibility of sorts or glitch will automatically be solved.
Solution 4 – Force Reboot the Device
Even after the resetting the phone into factory setting continues to shut down, it is time to reboot the phone manually. This method prevents recurring restarts until the battery drains out.
You can force restart your iPhone by following the steps mentioned below:
- Press hold the phone with both your hands
- Wait until there is an Apple icon flashing on the screen
- Press hold the home and sleep buttons simultaneously
- If it is your iPhone 7 keeps restarting, press hold the home, sleep, and volume buttons together for up to 10 seconds
Forcing your phone to reboot should solve the problem. However, in case it doesn’t, you can always move on to the next solution.
Solution 5 – Update Your Phone
If you have been postponing to update your phone to the latest OS, it is the time you do it. Updates are mostly about bug fixes. Not updating the software for a long time may cause the device to malfunction, or in this case, reboot repeatedly.
To update the software of your phone,
- Go to “settings”
- Scroll down to “General” option in the third section
- Click on “Software Update”
- Navigate to “Install Now” and click on it
The phone will automatically begin to the updating and installation process. It may take a while, but after the update is complete you can check if the phone is still crashing. Mostly, the issue should be resolved by now.
Solution 6 – Restore the Previous Backup
While, solution 5 should have solved the problem, in case it doesn’t, we still have a couple more ways that can aid in fixing this crashing problem. Restoring a previous backup on the phone (from when it wasn’t crashing and rebooting every two minutes) will eliminate any element that is causing the problem, like a potential malware or corrupted file.
To restore an old backup from iTunes, follow the step-by-step guide mentioned below:
- Connect your phone to the iTunes
- Navigate to an old backup and click “Restore iPhone”
Now wait patiently as the backup restores on the device. Once it does, your device should restart and the problem should be resolved. However, if you still find your iPhone restarting on its own, jump to our next solution.
Solution 7 – Check the Phone’s Battery
If absolutely nothing works out, then maybe it is because the battery of the phone is damaged. A damaged or worn-out battery can cause the restart loop in an iPhone. You can check your battery’s health with the help of “Battery Health” feature mentioned right in the start of this article. However, if the problem began occurring after you dropped your iPhone, possible in water, you might need to get the battery checked with a professional. There is no other solid way to get a 100% accurate answer.
Solution 8 – Contact Apple Support
Whether you have dropped your phone in water or not, if no solution has worked so far then maybe it is time you let professionals take hold of the situation. The issue might be a result of bad battery health or a serious hardware glitch such as software corruption. In either case, there is nothing you could do.
Contacting Apple Support is easy and can be done online. All you have to do is,
- Launch any browser on a device of your choice
- Go to the official support website of Apple
- Scroll down to all device icons and choose “iPhone”
- Select “Repair Options”
- Scroll to the bottom of the screen and click on “Start a repair”
- Choose “iPhone” again
- The website will provide a “Search Bar” above all options
- Search for “Unexpected Shutdown or Restart”
- It will take you to the support page and you can choose the best mode of communication
The conclusion to the iPhone Keeps Restarting:
There are many reasons to why an iPhone may be turning off every few minutes and restarting, such as hardware issues, viruses, bugs, or uncertainty in a software update. Here, in this article, you will find eight solutions that will aid in fixing this unexpected problem. These solutions cover every potential aspect of the problem, be a damaged battery or a faulty application. Whether you use a new iPhone or an old one, this article has the perfect remedy for its issue. There are step-by-step guides in each solution so you could easily follow through without feeling lost or confused.
Whether you own a SE or XS Max, these solutions will work for every iPhone.